privacy policy

This Privacy Policy outlines how Kalbhairav Foods Private Limited (doing business as Taste Indrayani) collects, uses, and protects your information when you visit our website or make a purchase.

We value your trust and are committed to protecting your personal data in accordance with the Information Technology Act, 2000 and applicable Indian data protection regulations.

1. Information We Collect

To provide a seamless shopping experience, we collect the following types of information:

Personal Identification: Name, shipping address, billing address, email address, and phone number.

Transaction Details: Records of the products you purchased, order date, and payment status.

Payment Information: While we do not store your credit/debit card details on our servers, our payment gateway partners collect the necessary data to process your transaction securely.

Technical Data: IP address, browser type, device information, and website usage data through cookies.

2. How We Use Your Information

We use your data for the following purposes:

Order Fulfillment: To process your order, manage shipping, and provide tracking updates.

Customer Support:To respond to your queries or complaints via phone or email.

Account Management: To maintain your user profile and order history.

Communication: To send you updates about your order or occasional promotional offers (you can opt-out of marketing at any time).

Security:To detect and prevent fraudulent transactions or unauthorized access.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share data with trusted partners essential to our operations:

Logistics Partners: To ensure your Indrayani rice is delivered to the correct address.

Payment Processors: To securely handle transactions (Net Banking, UPI, Cards).

Legal Compliance: If required by law, we may disclose information to government authorities or under legal proceedings within the jurisdiction of Gadhinglaj, Kolhapur.

4. Cookies and Tracking

Our website uses “cookies” to enhance your browsing experience. Cookies help us remember items in your shopping cart and understand your preferences based on previous site activity. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

1. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.

2. Access to your personal data is restricted to authorized employees and partners who are required to keep the information confidential.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to update or correct any inaccurate information.

Deletion: Request the deletion of your account/data, provided there are no pending legal or transactional obligations.

7. Third-Party Links

Occasionally, we may include links to third-party websites (e.g., social media or payment portals). These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

8. Changes to This Policy

Kalbhairav Foods Private Limited reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact our Grievance Officer:

Kalbhairav Foods Private Limited Address: D-10, MIDC, Badyachiwadi, Tal-Gadhinglaj, Dist-Kolhapur, Maharashtra, India – 416502.

Email: contact@tasteindrayani.com

Phone:+91 8275702324

Disclaimer Policy:

The information provided on this website is for general informational purposes only.

While we strive to ensure product quality and accuracy of information, the company makes no warranties regarding completeness or accuracy.

Taste, texture, and appearance of agricultural products may vary naturally.

The company is not liable for allergic reactions or improper storage by customers.

All purchases are subject to our Return & Refund Policy.

Legal Compliance Checklist for Indian E-commerce

1. GST Registration and compliance.

2. Compliance with Consumer Protection Act, 2019.

3. Adherence to E-Commerce Rules, 2020.

4. FSSAI License for food products.

5. Proper invoicing with GST details.

6. Clear Return, Refund & Cancellation Policy.

7. Display of company details and grievance contact.

8. Secure payment gateway integration.

9. Data protection and reasonable security practices.

10. Trademark registration for brand protection (recommended).